Privacy Policy

Privacy Policy

Introduction

At https://chassis-repair-service.collision-talk.com (referred to as “Chassis Repair Service,” “we,” or “our”), we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines our practices regarding the collection, use, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy applies when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit or navigate our websites linked to this statement.
  3. You interact with us through various communication channels, such as email, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services. This includes:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and profile data.
  • Payment Information: Credit card details, billing addresses, and transaction records required for processing payments.
  • Financial Information: Banking information for direct debits or credits, if applicable.
  • Purchase Information: Items bought from our e-commerce platform, purchase history, and order tracking data.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data obtained from social media platforms when you connect your accounts for seamless sharing or login experiences.
  • Product Information: Preferences, customization choices, and product interactions to personalize your experience.

We collect this data through direct user input, automatic tracking technologies, and third-party partnerships.

Cookies

We employ cookies to improve your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and providing services.
  • Preference Cookies: Remembering your preferences, such as language settings or display options.
  • Analytics Cookies: Tracking anonymous usage data to understand how users interact with our site and optimize performance.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate information.
  • Erasure or deletion of your data under specific circumstances.
  • Restriction on the use of your data in certain situations.
  • Right to portability, allowing you to move your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination protections when exercising your rights.

To exercise these rights or seek further information, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We are dedicated to maintaining a transparent and responsible approach to your privacy.